This site requires that javascript be enabled. Please configure your browser in the tools or configuration section.

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to personally identifiable information collected or submitted on the Alfa Aesar website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages may include:

  • Name
  • Company
  • Address
  • Country
  • Email address
  • Phone number
  • Credit/Debit Card Information

The Way We Use Information

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to provide the appropriate product information for your location. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use our site, you agree to our use of cookies.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookie

Purpose

More information

__utma

A Google Analytics cookie which helps us understand how visitors are using our website, so we can make it more useful.

Lifespan: Persistent

Tracks the number of times a visitor has been to our website, when their first visit was, and when their last visit occurred.

__utmb

A Google Analytics cookie which helps us understand how visitors are using our website, so we can make it more useful.

Lifespan: 30 minutes

Tracks approximately how long a visitor stays on our website.

 

__utmc

A Google Analytics cookie which helps us understand how visitors are using our website, so we can make it more useful.

Lifespan: At end of session

Tracks approximately how long a visitor stays on our website.

__utmz

A Google Analytics cookie which helps us understand how visitors are using our website, so we can make it more useful.

Lifespan: 6 months

Tracks where a visitor came from, for example which search engine, search keyword or link they used.

menu

A cookie used to control the menus.

Lifespan: 1 year

Tracks which section of the site the user is on and displays the appropriate menus.

searchtype

A cookie used to control the menus.

Lifespan: 1 day

Tracks search type the user last used to set the menu accordingly.

SmurfID

A cookie used to control the search and shopping cart.

Lifespan: Expires 12/31/2050

Tracks the user session to assist with product search and shopping cart functions.

alfa

A cookie used to control the search and shopping cart.

Lifespan: Expires 12/31/2037

Tracks the user session to display recently viewed items.

 

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

We use the information you provide when registering to display the proper price and product availability information or to determine which of our regional service teams will assist you if you have any questions.

We use the personally identifiable information you provide about yourself when placing an order only to complete that order and for our internal record-keeping. We do not share this information with outside parties except to the extent necessary to complete that order. In addition, our site may make use of cookies in order to assist us in providing you with information about our products and services.

We use return email addresses to answer the email we receive and to send out email notifications. We do not share email addresses with outside parties, and you may opt out of email communication at any time.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services.

Finally, we are not in the business of selling information about our customers and we will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Notwithstanding the foregoing, we may cooperate with certain federal, state, local or other governmental officials and in connection with the legal process, court orders, subpoenas and in certain other cases.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access your personally identifiable information that we collect online and maintain by logging in to the website and selecting My Details from the My Account menu. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information through the My Details menu or by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 800-343-0660 or send us an email at info@alfa.com.